Terms of Use

By creating an account, accessing Qorviva or using its services, you agree to these Terms of Use and the Privacy Policy. If you do not agree, you should not use the service.

You must be legally able to use the service in your jurisdiction. Where a child or young person's information is entered, a parent or legal guardian should manage or approve the account and information where required by law.

Users are responsible for making sure they have permission to add information relating to another person.

Qorviva is a wellbeing, organisation and trend-awareness platform. It does not provide a medical diagnosis, prescribe treatment, guarantee fitness for exercise or replace a doctor, pharmacist, other qualified professional, emergency service or urgent-care service.

Users should seek appropriate professional advice for symptoms, conditions, medicines, abnormal readings, pregnancy, injuries or other health concerns. Urgent or emergency symptoms require the appropriate local emergency service.

Qorviva should label the source of readings wherever possible. Manual entries, uploaded documents, connected devices and phone-based wellness scans are not interchangeable.

Unless a feature is explicitly supported by a validated external device or provider, Qorviva does not claim that a phone camera can medically measure blood glucose, cholesterol, sodium, kidney function, internal body fat or other unsupported clinical values.

You are responsible for keeping account credentials secure and for the accuracy of information you enter or confirm. Do not use another person's account without permission or submit content that is unlawful, misleading or that you do not have the right to provide.

You must not misuse Qorviva, attempt to bypass security, interfere with the service, scrape or copy protected content at scale, introduce malicious code, impersonate another person, or use the app for unlawful or harmful activity.

Personal scanning and the wider Qorviva Plus feature set require an active trial or paid subscription. Eligible first-time subscribers may receive one 5-day introductory trial. A payment method is collected at signup; unless cancelled before the trial ends, the selected subscription begins automatically at the price and billing period shown before checkout. Returning subscribers are not entitled to repeat the introductory trial. Prices, renewal terms and applicable cancellation or refund terms shown at checkout form part of the purchase. Payments may be handled by a third-party payment processor.

Mandatory consumer rights in your jurisdiction are not excluded by these Terms. Where a refund right is required by law, that right will apply.

Qorviva may connect with third-party services such as payment providers, health-data sources, device platforms or authentication services. Those services have their own terms and privacy practices, and Qorviva is not responsible for services it does not control.

The Qorviva name, branding, software, design, text and original app content are protected by applicable intellectual-property laws. These Terms give users a limited personal right to use Qorviva as intended; they do not transfer ownership of the platform or its branding.

Users retain rights in content they lawfully provide, subject to the permissions needed for Qorviva to process that content to deliver the service.

Qorviva may change, improve, suspend or discontinue features as the service develops. Reasonable efforts are made to keep the platform available, but uninterrupted or error-free operation cannot be guaranteed.

To the fullest extent permitted by applicable law, Qorviva is not responsible for losses caused by relying on the app as a substitute for professional medical care, by inaccurate information entered by a user, by unsupported third-party services, or by events outside reasonable control.

Nothing in these Terms limits liability or consumer rights that cannot legally be limited or excluded.

Access may be restricted or terminated where reasonably necessary for security, fraud prevention, unlawful use, serious misuse of the service or material breach of these Terms. Users may also stop using Qorviva and use available privacy controls to manage their data.

These Terms may be updated as Qorviva changes. Material changes should be made visible in the app. Continued use after an updated version takes effect may be treated as acceptance where permitted by law.

These Terms operate alongside applicable law. Mandatory privacy, health-data and consumer protections that apply to a user cannot be removed by these Terms. Disputes should first be raised through Qorviva's Contact page so they can be reviewed and, where possible, resolved directly.

Questions about these Terms can be sent through the Qorviva Contact page.